A group of athletes at solcana Fitness

Hiring: Front Desk Attendant

October 03, 20242 min read

Solcana Fitness is Hiring

Front Desk Attendant

Posting closes Dec 1st, 2024. Rolling hiring. 

We are looking for a Front Desk Attendant

Solcana Fitness is a strength and conditioning gym whose mission is to serve our community by providing high-quality fitness to traditionally marginalized communities. We are queer-centered, feminist and social-justice oriented. 

Our current organizational goals are to expand access to our programming to people with financial barriers, Increase our member base at our brand new location, and improve customer service.

If you love a collaborative, fun and supportive work environment this might be the right opportunity for you.

Who we are....

  • Dedicated to helping our community feel strong and healthy

  • A small team that works closely to support each other and meet our goals

  • Invested in helping our clients and employees grow and learn

You are....

  • Outgoing and love to talk to people

  • Quick on your feet and like to be a problem solver

  • Adept at working around and with many different personality types

  • Organized and cleanly

  • Someone who likes to be part of a community

Don't apply if....

  • Texting or calling people you don’t know makes you uncomfortable

  • You dislike cleaning or struggle with keeping things organized

  • You are easily frustrated with customer service

  • You are close-minded or judgmental of others

To apply

If this sounds like you, fill out an application here: https://forms.gle/tto811GVpp6AmUge8





More about this position


Front Desk Attendant is responsible for front-facing customer service, cleanliness of the gym, taking direction from the member services administrator, and working with on-floor coaches for a smooth experience.


Responsibilities 

  • Greet and check in members as they arrive

  • Assist with membership questions and issues

  • Maintain cleanliness of the bathroom and lobby area

  • Follow-up with leads through our customer retention software

  • Provide excellent customer service to ensure a positive experience for all guests

Requirements 

  • Strong communication and interpersonal skills

  • Attention to detail and a positive attitude

  • Ability to manage membership software (training provided)

  • A willingness to complete cleaning tasks regularly

Compensation

  • Starting $15 per hour 

  • M-Th 4-8 pm, Saturdays 7:30 am-11:30 am

  • Available 2-3 of the days listed above

  • Free membership at Solcana Fitness


To apply

If this sounds like you, fill out an application here: https://forms.gle/tto811GVpp6AmUge8

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